Best Product Features on Hey You for Customers
Here are five of the best features on Hey You that will help you save time for what matters.
1. Reorder your favourite orders
Have a ‘go to’ order at your local cafe? Does it take a long time to set up? Soy milk? Decaf? Extra shot? Extra hot? Using Hey You, your most frequent orders will appear on your favourites tab. You can reorder your favourites to save time on orders and be in and out in a flash. Go to the ‘Order’ tab under ‘Favourites’ and simply click the ‘Reorder’ button to reorder the product again. It’s that easy!
You can even make slight changes to your order too. Not vibing an extra shot today? You can edit the item with one click. Feeling a bit peckish? You can add a cheeky snack to your meal too.
2. Save your favourite venues
You can also favourite venues! When opening a venue, click the heart icon in the top right corner to favourite it. Now whenever you want to order something from this venue all you have to do is click the ‘Places’ tab under ‘Favourites’ and it will appear. You don’t have to worry about spending time scrolling through venue upon venue (even though there are so many great options to choose from), you’ll have all your favourites in just one place.
3. Bring a Keep Cup or get involved with HuskeeSwap
Keep Cup’s are all the rage and we knew we couldn’t leave Keep Cup lovers out on Hey You. You can select the Keep Cup option as a modifier to your order. When you arrive, all you’ll have to do is hand your Keep Cup to the barista. You’ll save time by skipping the queue and help save the environment at the same time. It’s a win-win!
We also cater for Huskee Swap users. Huskee are on a mission to create a global community of cafes and coffee drinkers who swap and exchange a single reusable takeaway coffee cup. A program they’ve coined the Huskee Swap. By creating an easy way to swap’n’go, Huskee aims to help significantly reduce the estimated 1 billion disposable coffee cups Australians go through per year. All you have to do is select the Huskee Swap option as a modifier to your order. Your coffee will be made in a Huskee Cup and all you need to do is swap your existing Huskee Cup when you pick up the order.
As a Huskee Swap user you’re doing your part to help the environment, and lots of venues reward the use of a reusable. You can pick up a HuskeeCup online here or you can find a list of Swapsites to purchase from here.
4. Maintain Loyalty Cards with different venues in one place
Some of our venues also have loyalty card systems when you order from them on Hey You. When you order an eligible item from venues with loyalty cards, progress on the card will be applied automatically. Progress on each of your loyalty cards until reaching your free loyalty item can be tracked by going to the ‘Loyalty cards’ tab under ‘Menu.’ The free loyalty item will be automatically redeemed on your next applicable order at that venue. Gone are the days of having to hold onto countless loyalty cards from different venues and awkwardly sift through them as the barista stares into your soul. Hey You is a simple paper-free way to have all your cards in one place.
5. Schedule orders ahead of time
Got a feeling you’ll have a busy day at work but still want to order ahead, you can schedule orders ahead of time. All you need to do is place a normal order and choose the time you want your order to be placed. This is the time the venue will start making your order. For example, if you have a meeting that finishes at 2pm and need an afternoon coffee to get you through the rest of the day, schedule it in the morning to save yourself some time.
Hey You will also send you a notification when your order is almost complete and ready for pick up. So you know exactly when to pop down and grab your order. Making your experience as quick and efficient as possible.